Comments on: Answers to frequently asked questions

By: ken

ken — Thu, 09 Feb 2012 19:45:45 +0000

When will Public Mobile put up how much money is in Wallet balance in the Public Mobile – My Account page? Sometime i don’t have my phone with me and im doing some online banking and i want to see if i should add some money on it. All im trying to say is it would be nice to be able to go to Public Mobile – My Account and see my Wallet balance that’s all.

By: Nick.

Nick. — Thu, 09 Feb 2012 13:33:56 +0000

Are we able to buy an Iphone and use it at Public Moblie or will i have to buy an phone from your selection

By: John F

John F — Sun, 04 Dec 2011 19:31:50 +0000

losing piece of the phone, such as a pause button would be considered a physical damage and would void the warranty

By: v

Sun, 04 Dec 2011 16:09:02 +0000

if u have lost a piece of your phone for example a pause button can it be replaced

By: DV

DV — Mon, 05 Sep 2011 23:19:21 +0000

I have a GSM phone, Samsung galaxy Ace purchased from overseas.

Will it work with public mobile?

By: david

david — Mon, 15 Aug 2011 17:56:40 +0000

Hi cdma flasher – the situation you describe in the USA is not the same as it is here in Canada. You will need to purchase a Public Mobile phone in order for it to work on our network at this point in time.

By: cdma flasher

cdma flasher — Mon, 15 Aug 2011 05:19:39 +0000

ok like cdma from verizon in usa or spring or metro pcs or cricket there is a way to flash usa phone to public movie that is what most people in the usa do in metro pcs or cricket
they get cell phone like the evo 3d for spirng to metro pcs or any network they want they use something call cdma tool to flash usa phone for public network so u can have the news cell phone like verizon a cdma network has the iphone 4 so you can use for public mobile

By: Public Mobile

Public Mobile — Fri, 14 Jan 2011 15:09:35 +0000

If anyone is interested in distribution opportunities with Public Mobile, please fill out the form at http://publicmobile.ca/pmconsumer/home/distributor and we’ll get in touch with you.

By: David

David — Wed, 05 Jan 2011 18:29:09 +0000

I’m interested in becoming a partner/distributor or purchasing a franchise. Besides sending my details via your website, is there anyone I can speak to via telephone? Many people may want to ask questions prior to giving their details. A call center with a partner/franchise info department would definitely add value to your business. Just someone that potential partners can speak with immediately.

By: Public mobile

Public mobile — Fri, 14 May 2010 15:21:00 +0000

Not if you take the pre-network launch offer. Don’t wait!

By: Public mobile

Public mobile — Fri, 14 May 2010 15:17:48 +0000

Hi Andrew! You can call from Mississauga to Toronto as many time as you want!

By: Fred

Fred — Sun, 09 May 2010 12:50:33 +0000

I wish they bring some cool phones
like the samsung omnia or lg lollipop..

i dont know much about cell phone standards but
the thing with gsm is that you can buy phones
from overseas and still use it here no?

if they chose cdma i hope they will bring some nice new
phones even if expensive..

i will switch cuz im frugal but i dont wanna look cheap..

By: Andrew

Andrew — Thu, 22 Apr 2010 15:41:02 +0000

I don’t believe that you can call from Mississauga to Toronto for free as on their maps said just Toronto area but maybe I am wrong!

By: Employee

Employee — Wed, 21 Apr 2010 14:02:37 +0000

Hello if I get phone and I live in Toronto but I work in Mississuga I would like to know if I will pay extra for calls from Mississuga to call my friends in Toronto?

By: Public Mobile

Public Mobile — Fri, 16 Apr 2010 14:53:54 +0000

Currently for international long distance calls we are offering a prepaid long distance card that provides great rates.
Cuba does happen to be one of the most expensive places to call due to the connection charges.
We are currently working on international unlimited long distance and text options for Public Mobile. Once we have finalized the details we’ll be sure to let you know.

By: varadero

varadero — Fri, 19 Mar 2010 17:25:08 +0000

Hello I would like to know if I will be able to call and txt Cuba with your service!

By: Tones

Tones — Thu, 18 Mar 2010 13:32:28 +0000

Hello, I am really happy to see that new company coming on the market. I hoped you guys would sell Nexus One Google phone in Canada as by now nobody selling it in Canada. So as Google announced today that phone is available for purchase in Canadian market I wanted to buy Nexus One and use with PublicMobile but looks like I will not be able as Public Mobile not using GSM technology but CDMA. I might still replace my home phone with your service because I like to have my home phone mobile and maybe use Google phone Nexus One as my second phone cause I just love Google Phone.
Thank you for making flat rate talking available for Canadians!!!

By: Aa Are

Aa Are — Tue, 02 Mar 2010 17:21:51 +0000

Hi!
i just wanted to know “Does this $40 package charge for incoming calls and incoming text messages?

By: jack

jack — Sat, 13 Feb 2010 01:09:20 +0000

“We chose the CDMA network, as it provides the best path for us…”
-YEA and its the cheapest spectrum available

-anyways best of luck PM

By: lucky

lucky — Wed, 10 Feb 2010 20:59:54 +0000

GSM BETTER THAN CDMA ALWAYS COZ THAT PHONE IF U DON’T LIKE AND NEED ANOTHER1 ..OLD1 CAN B USED WITH ANY OTHER SERVICE PROVIDER AFT UNLOCK IT ..OR MOST PPLZ FROM MY COUNTRY ALWAYS LOOK FOR GSM CELL COZ WHEN THEY DON’T USE IT THEY GIFT SM1 BACK HOME AND GET ANOTHER1..EXAMPLE I HAD VIRGIN CELL I WANTED TO LEAVE VIRGIN AND TRIED TO PORT MY NO TO KOODO BT THEY SAY THEY HAVE THEIR OWN CELL THAT I LL HAVE TO BUY..SO WHAT I LL DO WITH CD MA CELL IF I DON’T GO BACK TO VIRGIN…AND THIS TIME AM USING UNLOCKED CELL THAT WAS WITH FIDO AND SM1 GAVE ME I DID UNLOCK AND NOW SAME AM USING WITH ROGERS….ANOTHER THING CDMA COMPANY LOST MY COMMUNITY AND MOST OF THEM ONLY COZ OF HAVING SERVICE ON CDMA NOT ON GSM .AND I KNOW ITS BIG COMMUNITY…SO THAT’S WHY BELL TELUS VIRGIN CAME WITH GSM NOW COA THEY UNDERSTOOD IT NOW ..I BELONG TO SOUTH ASION COMMUNITY AND EVER1 PREFER GSM AS BACK HOME TOO..SO GSM IS ALWAYS BETTER I HAD PLANNING TO COME TO PUBLIC MOBILE BUT NOW I WONT COZ ITS CDMA..AND IF WIND MOBILE IS GIVING UNLIMITED TEXT TALK AND CID FOR 35$ SO WAY SAME I WILL CHOOSE FOR 40 $INSTEAD OF35$ ..I THINK PPLZ NEED CHEAPER SOMETHING THAN ALREADY IS AVAILABLE IN COMPETITIVE MARKET NOT EXPENSIVE??ISNT IT??LESS PRICE BETTER SERVICE THAN WIND OR DAVE WIRELESS OR OTHERS..SURE I LL COME TO PUBLIC MOBILE..WHY NOT?I CAN LEAVE GSM OPTION IF I GET CHEAP SOMETHING NOT EXPENSIVE THAN OTHER ..WHATEVER ALREADY AVILABLE IN MARKET ..ITS COMPETITIVE MARKET……….

By: schultzter

schultzter — Tue, 12 Jan 2010 20:15:37 +0000

That’s very interesting information, especially for those who learned what we know about GSM vs. CDMA from the Bell/Telus ads touting their new network!!!

But it does seem like a rather risky move considering all the cool phones are GSM phones first and only rarely become CDMA phones. Are you going to be able to survive long enough with a limited selection of phones until you make the transition to LTE?

By: Public Mobile

Public Mobile — Wed, 06 Jan 2010 23:13:23 +0000

We chose the CDMA network, as it provides the best path for us to LTE (Long Term Evolution), the wireless standard that all carriers are expected to migrate to in the next 5 years.

If we take the example of a carrier with 10MHZ that has a customer base using GSM, they’ll need to acquire more spectrum in order to build their LTE network as the full 10MHZ is being used by 5MHZ upstream and 5MHZ downstream channels.

With a CDMA based network using 10MHZ, each of the upstream and downstream channels only require 2.5MHZ, so the transition to LTE can be achieved without purchasing additional spectrum.

Other carriers using this path to LTE include MetroPCS and Verizon in the USA. Carriers in China, India and Indonesia also have significant customer base on networks using the same CDMA technology.

By: Derek

Derek — Tue, 22 Dec 2009 22:07:14 +0000

The CDMA air interface technology is a dying technology…Why would you launch a new network with this technology? This is very interesting because the CDMA core network (switch) will most probably not be compatible with the emerging UMTS technology (the current worldwide standard, which uses a GSM based switch…). Then, a few years from now, moving towards LTE which has an OFDMA air interface… I would hope you are prepared for this transition.

Anyways I just wanted to let you know how surprised I am by your choice to go with CDMA when everyone else is retiring those networks. Not only have you selected a dying technology but you will have a lot of trouble getting a good selection of handsets as well (which already happens now).

Good luck with that!

By: Luigi

Luigi — Tue, 22 Dec 2009 16:53:26 +0000

Thanks for the answers. I’m specially interested to know about a CDMA network having greater capacity than GSM. Is that so? I think that one should chose wording carefully. By now, mostly anyone who has used a mobile phone for a few years knows GSM is the de-facto standard and best choice for phones and worldwide coverage. I’m ok with a CDMA network, but you should clearly state why for Public Mobile goals and objectives. Is too broad of answer otherwise. If operators in Canada and around the world chose GSM I doubt capacity is a problem of concern.