Archive for June, 2010
By david | Posted June 28th, 2010
Thanks again for all your comments over the weekend as well as your patience. We read all of your comments and we are working hard to resolve issues you have. Network coverage was the biggest question over the weekend, and we now can provide you with timing and areas of the city that will see improvement in the coverage through the next few weeks.
Here are a list of areas we are working on in Montreal during the month of July.
- Rivière-des-Prairies: July 1st-5th
- Côtes-des-Neiges/Queen Mary: improved today, June 28th
- Côte-Vertu: July 1st-5th
- Lachine: July 10th-20th
- LaSalle: July 10-20th
- Ahunstic: July 1st-5th
- Verdun: July 15th-30th
We will continue to keep you posted as we get new information from our network team regarding their progress.
Tags: Ahunstic, Côte-Vertu, Côtes-des-Neiges, coverage, Lachine, LaSalle, montreal, network, Queen Mary, Rivière-des-Prairies, Update, Verdun | Posted in Our coverage | 23 Comments »
By david | Posted June 25th, 2010
This morning, we turned on the network in Montreal, giving Montrealers another choice for wireless service. We’re giving wireless customers unlimited talk and text service at a predictable price. No contracts, no credit checks, no surprises.
For those that took advantage of our pre-network launch offer, they’ll now be enjoying unlimited Canadian long distance for life as part of their $40/month unlimited talk and text service. For those who want to become unlimited, visit one of our 31 stores now open in Montreal. Check our store locator for the store closest by.
**UPDATE**
We heard that a few of our customers experienced some difficulty setting up their Public Mobile phones in Montreal this morning. Our network and systems are ready to get your talking, all you’ll need to do is follow these steps:
1) Turn the phone on and make sure the battery is fully charged.
2) Check your signal bars to be sure you are in the coverage area.
3) Press *228 and ’send’ (green button).
4) Listen for a message to confirm your phone has been properly set up.
If you’re still having issues, please call us at 1-877-999-5055 and we will be happy to help you.
Tags: live, montreal, network, unlimited | Posted in Our coverage, Plans and Features, Promotions | 26 Comments »
By david | Posted June 24th, 2010
Public Mobile, ZTE and the Export-Import Bank of China have agreed to the terms of a $350M financing arrangement that supports Public Mobile’s plan to build a wireless network stretching across its licensed area from Windsor to Quebec City.
This vendor financing arrangement, combined with hundreds of millions of dollars in equity commitments from its shareholders, means Public Mobile has a fully funded business plan and can build out its entire licensed area.
From a national perspective, this partnership is important because it supports Public Mobile’s investment in building a competitive wireless network. It will also continue to create and provide Canadian jobs. Construction of the network has already generated 100 high tech jobs in Ontario and Quebec.
“This is a significant deal for both Public Mobile and ZTE,” said Alek Krstajic, CEO of Public Mobile. “ZTE provides the world’s top mobile operators with high-quality and high-capacity network performance,” added Krstajic.
ZTE is a leading global provider of telecommunications equipment and network solutions and has provided products and services to major telecom operators in 140 countries in Europe, Asia, Africa and Latin America.
To see the complete press release, click here.
Tags: Cina, financing arrangement, partnership, ZTE | Posted in In the news | 5 Comments »
By david | Posted June 22nd, 2010
Summer isn’t the only thing to officially arrive in Montreal this week! The Public Mobile network is set to launch this Friday, June 25th. The launch marks the end of our pre-network offer of free unlimited Canadian long distance for life. That’s right, free, unlimited, Canadian, long distance, for life. It’s the beginning of a long distance relationship that everyone will love! So come on out and enjoy this first official week of summer by paying us a visit at one of our Public Mobile locations around town. To find a store, use our store locator.
Everybody Talk!
Tags: free, June 25th, long distance, montreal, pre-network launch, summer, unlimited | Posted in People and Places, Promotions | 5 Comments »
By david | Posted June 18th, 2010
Thanks again for all the blog comments about countries you would like to see included in our unlimited long distance calling feature. While we are working on adding more countries to our overseas long distance calling feature, we have some great news: we will soon be providing free unlimited international texting as part of our $40 unlimited talk and text plan. We’re delighted to be sharing it with all of you! With it, you’ll be able to send texts to 190 countries. The new feature will be effective as of July 15th. Are your fingers ready for more texting?
To see the complete list of countries, click here
Tags: 190 countries, 40$ plan, International Texting, More Countries, public mobile | Posted in Plans and Features | 50 Comments »
By david | Posted June 17th, 2010
Last weekend was a busy one in Montreal with many events such as the F1 Grand Prix, fireworks at La Ronde and a street sale on Mont-Royal. Were any of you taking part in the activities on the Plateau? If so, you may have seen our Public Mobile crew out and about having fun in the street, handing out oranges and orange juice. Our favourite color! For everyone who stopped by, we were happy to have met you.
Thanks to Steve, the owner of the 943 Mont-Royal East location who provided the pictures. To find the store and its business hours, use our Store Locator on the Public Mobile website.
Tags: Mont-Royal, Nuit Blanche sur Tableau Noir, Oranges, public mobile | Posted in People and Places | 1 Comment »
By david | Posted June 15th, 2010
Soon, Public Mobile customers will be able to buy a phone or pay their bill at any Gateway Newstand.
Public Mobile will have in excess of 200 retail locations exclusively dedicated to selling Public Mobile phones in Toronto and Montreal when the 152 Gateway locations are combined with the 66 Public Mobile stores that are already open in Toronto and Montreal.
Public Mobile signs and/or kiosks will begin opening in Gateway locations in Toronto and Montreal over the next few months.
To see the complete press release, click here.
Tags: Gateway, GO, montreal, Newstands, Partner, toronto, TTC | Posted in In the news, People and Places | 1 Comment »
By david | Posted June 9th, 2010
Thanks for all the comments around countries we should add to our overseas long distance plan. The suggestion list is long and includes countries like Sri Lanka, Lebanon, Bangladesh, Philippines, Pakistan, Laos, Mexico, Haiti, Turkey and Thailand. We’d love to add all these countries and more.
In building the plan we tried to balance the number of countries (taking into account that each country has a different connection charge, with some being significantly more expensive) against the price of providing the service to our customers. We think we’ve come up with a pretty good mix of both number of countries and cost, but there’s always an opportunity to change and add to the list if we get enough comments and suggestions.
Tags: Bangladesh, countries, Haiti, Laos, Lebanon, long distance, Mexico, overseas, Pakistan, Philippines, Sri Lanka, Thailand, Turkey | Posted in Our coverage, Plans and Features | 136 Comments »
By david | Posted June 8th, 2010
In March, we opened 25 Public Mobile stores, our goal was to double that number by mid May. We’re pleased to announce we’ve exceeded our goal and now have 60 store locations open – 22 in Montreal and 38 in Toronto. We’re not done yet though. We are planning many more store openings to make our service even more readily available to more people. To see which store is nearest to you, visit our store locator.
Tags: march, public mobile, stores, toronto | Posted in People and Places | 3 Comments »
By david | Posted June 7th, 2010
Never before has calling so many countries from your cell phone been so affordable. Starting July 15th, Public Mobile is offering unlimited calling to 45 countries for $15 a month.
All Public Mobile customers who have the $40 unlimited talk and text plan have the option of adding unlimited overseas calling for an additional $15. There are no credit checks, no contracts and no surprises.
Canada has the highest per capita immigration rate in the world (Canada’s Immigration Program – Oct. 2004), and according to Statistics Canada, 2/3 of all Canadians self identify as being of ethnic origin. So it’s no surprise that a vast majority of Canadians want to make overseas calls. Yet, Canada has some of the highest long distance cell phone costs in the world. Public Mobile’s overseas long distance plan provides consumers with something that hasn’t existed until now – great value, flexibility and simplicity.
Continue reading
Tags: $15, 45 countries, long distance, one price, overseas, unlimited | Posted in Our coverage, Plans and Features | 60 Comments »
By david | Posted June 4th, 2010
On May 25th, Public Mobile celebrated the network launch in Toronto with their dealers and employees. They enjoyed good food, entertainment and had a panel discussion with the executive team and Public Mobile’s handset vendors, Samsung, Kyocera and ZTE. We’re looking forward to a similar celebration at the end of June as we turn on the network in Montreal.
Tags: Dealers Rally, Kyocera, montreal, Panel Discussion, public mobile, Samsung, toronto, ZTE | Posted in People and Places | Write a comment »
By david | Posted June 2nd, 2010
Public Mobile now have updated plans, adding more value to the $40 unlimited talk and text plan, and adding an unlimited talk plan for only $24. Our updated $40 unlimited talk and text plan now includes voicemail and call display, plus, if you don’t feel you’ll use the text part of the plan, you can trade it for unlimited Canadian long distance. Our new $24 plan includes unlimited talk with call waiting, call forwarding and conference calling, great for those who just want to call and talk. And without credit checks, contracts or surprises.
Check out the new plans at http://publicmobile.ca/portal/consumer/plan/plan.xhtml.
Tags: $24, 40$, plans, public mobile, unlimited, unlimited talk | Posted in Plans and Features | 1 Comment »
Montreal Network Update
By david | Posted June 26th, 2010
Thanks for all your feedback. We are reading all the comments, and trying to respond to you each via email. We are turning on new sites every day. We’ll post updates from our network team later this afternoon on the action plan for the next few days to improve our network. We apologize for the inconvenience and thank you for your patience.
**UPDATE – 10/06/26 at 6PM**
After speaking with the network team we can provide you with the following update. We currently have sites up and broadcasting across Montreal, and we will be adding more over the next three weeks to solidify and expand our coverage.
The following areas we’ll be adding sites in the next week – Côte-des-Neiges, Verdun, Papineau, and LaSalle to solidify the coverage of our network. We’ll also have a repair to one of our sites completed Monday which will also add to our coverage.
We appreciate your patience as we build our network and we’ll keep you updated as we add sites. Please keep sending us your comments, and we’ll keep working to improve.