Comments on: Montreal Network Update, Part IV

By: david

david — Wed, 19 Oct 2011 20:04:21 +0000

Unfortunately, the towers to which you refer on top of the mountain do not belong to Public Mobile; thanks for including your postal code in your note, it has helped us to identify the towers that are serving you. While we are very committed to expanding our network into our licensed area, we are also working very hard to improve the reception quality in our existing unlimited coverage area.

Thanks to feedback like yours, we’ve identified the area as requiring some reinforcement to ensure a quality experience. We expect you’ll see an improvement by the middle of 2012 when we light up new towers in your area. Your contribution to the dialogue has an impact and will lead to a better service for everyone.

By: JD

JD — Fri, 14 Oct 2011 20:03:46 +0000

H2T2W8
Top floor of a triplex with a clean line of sight to the towers on the mountain. I get calls dropped regularly, and when they don’t get dropped, I’m unable to hear the other person the rest of the time. Not even calling 611 is reliable.

This is unacceptable. $15/month is $15 wasted if you can’t get reliable service in the one of the most densely populated neighborhoods in Canada.

By: Lia

Lia — Wed, 15 Dec 2010 02:56:58 +0000

Public mobile is a scam! I bought a phone from them for $190, and the calls constantly breakup so that no one could understand me. Public mobile told me it was the phone which they replaced. But the new one was just as bad. When I asked for a refund on the phone I had bought from them, I was denied. Either their phones or their network do not work- and they don’t seem to care. Avoid this company at all costs!! As far as I am concerned, they are just a scam!.

By: Dan

Dan — Mon, 19 Jul 2010 13:00:54 +0000

Update: Last Friday the signal became acceptable.
On the South(to Cote St-Luc blvd) side only of my building I get 4 lines but in the building and on North side I get only one line. The phone is usable however the signal can be improved. No signal in the basement.

By: Steven

Steven — Wed, 14 Jul 2010 14:59:54 +0000

North side of H1L are in the east is slowly starting to be ok.

But SOUTH side of H1L (near Notre-Dame) still zero or no reception.

By: Van

Van — Tue, 13 Jul 2010 15:21:24 +0000

I guess we just have to hang in there. I am sure they are working hard to better the network and coverage.

By: Dustin

Dustin — Tue, 13 Jul 2010 03:31:52 +0000

Downtown Montreal?

By: Azadi

Azadi — Tue, 13 Jul 2010 02:25:05 +0000

Let s forget where the reception is bad, voice is choppy, dropped connection…
Anybody could confirm in which areas the service is reliable indoor and outdoor.
Toronto turned on the network one month before Montreal, and they have only problems

By: Montys

Montys — Mon, 12 Jul 2010 19:27:56 +0000

Hi,
Still no signal 50 m north from Parc Angrignon
H8N 2Z5

By: Mike

Mike — Mon, 12 Jul 2010 16:41:38 +0000

Don’t wait just return your phone. I waited for cdn to improve but it hasn’t up to now.
They said it would be update two weeks ago, then one week ago and so on. I wasn’t born yesterday goodbye PM

By: Mike

Mike — Mon, 12 Jul 2010 16:38:04 +0000

return period until July 13th for those customers that activated their phone prior to July 6th. This means that if you are unhappy with our service, you can return the phone with the original invoice and packaging and we’ll provide you with a full refund.

By: Marek Gola

Marek Gola — Mon, 12 Jul 2010 14:48:06 +0000

Hello,
I have no reception in my apartment. This kinda of bad right now since I’m looking for job… :S. I have to walk all the way to the metro station to get a 1 sometimes 2 bar reception.
Judging from other postings the whole area under highway 20 is not working. Can you please let me know when this will be fixed?

My coordinates are:

Rue Lacasse, Saint-Henri,
Montréal, QC H4C 2Z2

Regards,
Marek Gola

By: man

man — Mon, 12 Jul 2010 03:42:07 +0000

lol cancel your plans, public mobile launched too early, they over promise and under deliver. it’s becoming very regular with this company

By: Jimmy

Jimmy — Sun, 11 Jul 2010 02:54:52 +0000

PLEASE UPDATE THE WEST ISLAND!

By: Dan

Dan — Sat, 10 Jul 2010 21:40:13 +0000

Queen Mary / Decarie ?
The salesman at PublicMobile store went to the window to be able to activate my phone today.
I leave 450 m from Queen Mary / Decarie, no indoor signal and outside signal is unusable.
Please improve coverage in this area.

By: Steven

Steven — Sat, 10 Jul 2010 06:21:31 +0000

Yup, Montreal East from autoroute 25 still has no or minimal reception.
Anywhere close to Notre-Dame street is not still working in the east end.

By: Karl

Karl — Sat, 10 Jul 2010 02:15:03 +0000

H1L needs help bad, still at less than 1 bar.

By: St-Pierre Lachine resident

St-Pierre Lachine resident — Fri, 09 Jul 2010 22:06:34 +0000

Thank you for setting up the weekly updates, i would like to know also about Montreal-West postal code H4X. thank you

By: St-Pierre Lachine resident

St-Pierre Lachine resident — Fri, 09 Jul 2010 22:00:08 +0000

I would like to see an update for Ville St-Pierre in Lachine Postal code H8R,still no service,

By: Dj

Dj — Fri, 09 Jul 2010 20:03:04 +0000

I posted two days ago in the last network update about terrible call quality and dropped calls… no response form Public Mobile. Any answers available? I was told that the poor reception was the cause of the lousy call quality.

By: Terry

Terry — Fri, 09 Jul 2010 18:41:18 +0000

Hey, I was just wondering why

* Saint-Laurent (Côte-Vertu Blvd & Cavendish Blvd)
* Ahunstic (Emile-Journault Ave and Papineau)
* Anjou (Les Galeries Anjou Blvd and Beaubien St East)
* Rivière-des-Prairies (Perras Blvd and Armand Bombardier Blvd)
* Lachine (south of Hwy 20, near 46th Ave)
* LaSalle (south of Parc Angrignon)

are still being updated because they were suppose to be updated a long time ago.

On your blog you posted a 2nd update saying this:

* Rivière-des-Prairies: July 1st-5th
* Côtes-des-Neiges/Queen Mary: improved today, June 28th
* Côte-Vertu: July 1st-5th
* Ahunstic: July 1st-5th

Why aren’t those areas already updated?