Friendship pays at Public Mobile.

By david | Posted August 30th, 2010

Refer your friends to Public Mobile and get a $20 credit for every friend who joins! There is no limit to the number of friends you can refer, so the more friends that join, the more you save.

Getting a referral credit is easy:

First, refer a friend to Public Mobile. Second, have your friend choose one of our unlimited plans. Tell your friend to mention your name and phone number when they purchase at the store. The $20 credit will appear on your account within six weeks, provided both accounts are in good standing.

UPDATE: This offer has been extended to December 31st, 2010.

24 Comments

  1. Dustin says:

    For the referral, it seems that you need a card or something. My mom signed up with pm and mentioned my name and number and they told her that I need a card or something before I can get the credit.

  2. Public Mobile says:

    @ Dustin – Please send me your name and Public Mobile phone number as well as your mom’s name and Public Mobile phone number to info@publicmobile.ca and I’ll ensure the information is registered so that you are eligible for the Friendship Pays credit.

    Thanks very much for the referral, we appreciate it.

  3. Matthieu says:

    For the referral, it seems that you need a card or something. My gurl friend signed up with public mobile and she mentioned my name and number and they told her that I need a card or something before I can get the credit.

  4. Public Mobile says:

    @ Matthieu – Please send me your name and Public Mobile phone number as well as your girlfriend’s name and Public Mobile phone number to info@publicmobile.ca and I’ll ensure the information is registered so that you are eligible for the Friendship Pays credit.

    Thanks very much for the referral, we appreciate it.

  5. Can you please put up a banner that scrolls accross the screen blaring:

    OUR PHONES ARE NOT GUARANTEED TO WORK INDOORS (READ THE CONTRACT)
    PERFECT FOR THAT HOMELESS PERSON IN YOUR GROUP OF FRIENDS.

    This would only be fair. Mine doesn’t. Actually it does so little, it really is more of a paperweight. When is the last time you bought a 200 dollar paperweight?

    Also, I am telling no-one about my mistake in investing in your company, so sorry, no referrals.

    Cheers.

    AlexM

  6. Joey Jones says:

    Alex MacDonald….I have used my ZTE for the past 3 + months, both indoors and outdoors (and even north of hwy.7 and kennedy) and was able to receive and make calls without a problem. Indoors, as with just about any network….is shaky. I also think, that if you would have some knowledge of he cellphones…many do not work in basements, or the center of large buildings *unless the building is a cell site* and even then it depends on the carrier. I’ve no complaints with the service, nor the phones. Certainly, there was confusion about plans/programs/incentives…and i’ve referred 4 people in the past, without credit. Recently a friend of mine was looking for a low cost phone, with unlimited incoming/outgoing…and purchased a phone and a 45 dollar plan. He’s happier than ever…and has gone through 4 different carriers, AND 4 different phones. That referral I got credit for…and it’s all good. Where warranty on a phone is concerned….i suspect that if you drop the phone into a toilet….no one would cover it. Smash a bezel, or step on the phone…i bet not even rogers with their “replacement” policy wouldn’t be in effect. Remember…a replacement phone is that..a used model similar to the model you brought in to be worked on. More times than not…you end up with a bottom of the line loaner…while the manufacture repairs your phone. I’ve several friends ( 2 of which switched from Rogers to public) that have complained because of their policy. Not all the glitters is gold my friend. Public gives you everything that they advertise, and do not/ nor have then mislead anyone. It’s terrible that you have such regrets from a growing company. I can remember when RIM was just a start up..and people thought….naw…it won’t work…this product is terrible….etc. Now look at em. Just my 2 cents worth. Public….keep up the great work…you guys all rock. Oh…and pass on many thanks to Dee at the Coxwell and Queen location. She is the best ever, and has been more than helpful anytime i’ve needed anything, or had questions.

    Joey

  7. Jason says:

    I actually have the same problem as Alex MacDonald mentioned. My service is very poor (1 bar) and sometimes drops out completely, anywhere in the house (not to mention the complaints of choppy audio on the calls). And I am not in one of the new coverage areas (north montreal has been covered for a while now). Adding insult to injury is hearing about all their network updates to improve their coverage and seeing it has no effect on the quality of my service. I have aldready raised a complaint about the issue with 611, but didnt get more than the robot response by text msg “were looking into it”. My next step is to see if they will maybe replace the phone. I suspect i was sold a previously used or demo model since there were pictures on it already of (guessing) someones family members when purchased.

    All of this together makes it next to impossible to suggest to anyone they sign up for those referal credits, making the whole refer your friends deal sound as much like a joke as my cellphone service when my friends try to call.

    not to mention my 2 pet peeves with the service and my ZTE, calls that go to voicemail DO NOT also count as a missed call (i think they should, obviously) and i dont see anyway of setting call forwarding from my cell phone.

  8. Public Mobile says:

    Hi Joey, thanks for your feedback. We’re happy to know that Dee did a great job serving you! We’ll be sure to pass on the message. As for the referral credit, if you send us an email (info@publicmobile.ca) with the names and phone numbers of the people you referred, we can give you that credit. Thanks for supporting us!

  9. Angelica says:

    I bought ZTE about few months ago, at the beginning were a lot of droped calls while i was on the phone, but after it become normal, since then never had any problem.
    My mom lives in Laval in area where they still didnt get complete coverage, and i have 1 bar on it but it still works though, to mention i still have my phone (blackberry) from Telus and it also has 1 bar and sometimes no signal at all and it also can drop off the calls at same place. So i guess it is not always fault of provider or cellphone itself, but location you’re in, in my case i just wonder what my mom’s house made of, that it blocks the signals :)
    I give Public a credit for offering such plans, no credit check (Rogers ask me for 2000$ down payment, because of my credit history, and some other providers would not even sign up if your credit score is not that good), no contract, and unlimitted in/out calls, i think it is a great deal.

  10. Nadia says:

    Fabulous prices! Excellent customer service… I wish they had longer hours though but you get what you pay for. I wanted no bells and whistles, just a simple phone and got that. I’ve had mine for about a month now and have only had the choppy/lost call problem in the first week and no problems since. I keep wondering if I’m going to regret my purchase but then remind myself that I didn’t invest much in this, so I really have not much to lose….compared to the $800 I paid to leave our two plans from Telus because I was just so sick of dealing with them, their high prices, and lack of customer service.

  11. Public Mobile says:

    Thanks for your support Angelica and Nadia! We’re glad to hear that you are happy with our service.

  12. Bruce Sponagle says:

    Fantastic service and customer support!

    Ok, admittedly, there were some problems with the initial setup (I was the first customer in the store at Dixie & Dundas in Mississauga, and the service hadn’t been fully initiated in the Mississauga area yet). AND there were issues with the billing not being setup correctly.

    But, they were all fixed, with no real hassle. All I had to do was call them.

    As the first customer in the new store, I was given lifetime unlimited Canadian long distance – free. My first 2 months – free (billing issues and what not, mostly). The first bluetooth I bought was the cheapo one, and should have thought better than to buy that. So when I returned to get a better Bluetooth headset, the manager on duty recognized me, and give me an on the spot 25% discount for the new headset.

    Do you think Rogers, Telus, Bell or anyone else would have done any of this? Probably not.

    They’ve got my loyalty, in spades.

    Chris, Che and the rest of the gang at the Dixie & Dundas branch are great! I hope that everyone at Public Mobile has a great holiday!

  13. Public Mobile says:

    We’re happy to hear that you like our offer and our blog post Pat!

  14. kris says:

    I am loving this company.

    I got in the day before service launched and have been satisfied since then.

    My only issue is that my battery doesn’t hold the greatest charge.

    Keep up the good work. I’m even getting my husband a phone for Christmas, that’s how happy I am with this.

  15. Sherwin says:

    I am very satisfied with the plan, one problem i am having is the signal reception, i can’t seem to get any signal when i am inside a mall or my school, i hope that public will improve their signal strength. Still, i am happy with Public mobile. Keep up the good work and we expect more improvements. Best of luck

  16. Public Mobile says:

    Hi Sherwin, can you please give us a call at *611 or email us with an address, so we can know exactly where you are having service issues? support@publicmobile.ca. Thanks very much, we’d like to know where you are having trouble with reception.

  17. Public Mobile says:

    Thanks for your support Bruce, we are happy that you are satisfied with our service.

  18. alan says:

    i have had this phone for about 3 months now only one surprise i was under the impression that the phone would work in the london area but when i was there i found out i could not use it abd was told that london was in the future i was shown the wrong map of coverage i was shown the map for future coverage
    as for the plan i really do like it and there is no surprises i have tried a few other plans and was never satisfied with extras or beig told i need to top off my account half way through the month it is nice to pay one price for the month and not have to pay extra part way through the month
    as for the quility of the phone they could be better but then again you get what you pay for i do keep getting dropped calls in my area of residence

  19. G. says:

    Look, i don’t mean to start looking at new companies like Chatr but its only been a month and 1/2 and i have been having nothing but problems. I live in Montreal and I am on my 3RD Kyocera G2GO because of glitches, very poor battery life, and very slow to open text messages.

    Even with full signal…i am 100% honest when i say that i have had sooo much trouble sending texts and that calls are disgustingly very cheap-sounding and choppy. i know that i should wait for this ”day” when all will be fixed …but i am now stuck with a phone and a just another regular plan that is…. unlimited when it works (rarely). Maybe its Montreal but At this point i will not tell anyone to go with public mobile and laugh at myself as to how i left my previous provider (bell) for this. oh ya and the fact that i go a 12 month promo…lol….believe me if i last that long with PM i would be surprise (even though i would have liked to).

    The last point is that everyone at PM told me the only solution for my problems is to STOP PAYING…..ummm…..i just spend 100$ for a cell for what……to use it for a month or two. (NO problem ill just take my problematic PM cell to Chatr/Fido/Rogers…oh ya ..I CANT., NO SIM)….that is so frustrating and stupid!.

    PM has contest where people win 3 months of service and existing customer with constant problems get laughed at….????

    I HAVE NEVER EVER FELT SO TAKEN ADVANTAGE OF BEFORE!!!!

  20. tharan says:

    Worst customer service ever I got from the following public mobile store (225 Wellesley Ave E, Toronto ON, 416-640-0797). I went there to talk to them regarding a phone I got from there. The phone has in and out going voice problem ( I could not hear the incoming voice sometimes and sometimes the person in the other end could not hear my voice so many time I used my friend’s phone who has different provider) The guy was there talked to me with very rude manner and his aim was to kick me out of the store. My friend told me front of that customer service representative after looking at the way he talked me to, let go and change you phone to fido or other service providers. I have to remind you something here; when I went there to get the same phone few months back, same person treated me with very friendly manner to sell the phone. At the end he told me, we cannot change the phone because our manager is not here and he is writing some kind of exam and come back between 3.30 and 5pm or next day between 9.30 and 11.30am because manager only stay for 2 hours. I have been living in Canada for a long time and went to many stores but I never got this kind of customer service from anyone! I am very disappointed on the Public Mobile. This company here for only less than a year and already getting this kind of customer service! If you want the customer service representative’s name let me know, I can go to the store to get it!

  21. Public Mobile says:

    Hi Tharan, We’re sorry to hear of your experience at our store. We’ll be contacting you through the email address you left with us to see if we can resolve the problem you had.

  22. Public Mobile says:

    Hi Kris, thanks for the kind words! We appreciate all of the feedback we get on our blog. We’ll contact you through the email address you left and try to help with the battery issue you have.

  23. Tharan says:

    Hi David,
    Thank you for your reply on the blog BUT I DID NOT get any EMAIL from public mobile as you SAID IN the blog until now!

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