By david | Posted July 1st, 2010
Thanks again for your comments regarding areas that need improved coverage – our network team is working hard and they have adjusted sites based on your feedback. As well, the network team is continually review the network performance. We will update you when we have confirmation of these adjustments.
There are new sites going live in the next week, which will improve coverage in the following areas:
- Côte-Vertu
- Ahunstic
- Rivière-des-Prairies
Additionally, we are extending the remorse return period until July 13th for those customers that activated their phone prior to July 6th. This means that if you are unhappy with our service, you can return the phone with the original invoice and packaging and we’ll provide you with a full refund.
We are aware that some customers haven’t had ideal experience to date, and we apologize for that and thank you for your patience.
Tags: Ahunstic, Côte-Vertu, montreal, network, Rivière-des-Prairies | Posted in Latest news | 20 Comments »
By david | Posted June 28th, 2010
Thanks again for all your comments over the weekend as well as your patience. We read all of your comments and we are working hard to resolve issues you have. Network coverage was the biggest question over the weekend, and we now can provide you with timing and areas of the city that will see improvement in the coverage through the next few weeks.
Here are a list of areas we are working on in Montreal during the month of July.
- Rivière-des-Prairies: July 1st-5th
- Côtes-des-Neiges/Queen Mary: improved today, June 28th
- Côte-Vertu: July 1st-5th
- Lachine: July 10th-20th
- LaSalle: July 10-20th
- Ahunstic: July 1st-5th
- Verdun: July 15th-30th
We will continue to keep you posted as we get new information from our network team regarding their progress.
Tags: Ahunstic, Côte-Vertu, Côtes-des-Neiges, coverage, Lachine, LaSalle, montreal, network, Queen Mary, Rivière-des-Prairies, Update, Verdun | Posted in Latest news | 23 Comments »
