It’s that time of year, when people reflect on the year that was. Here at Public Mobile 2011 was a great year for us, and we’d like to thank you, our customers, for that. We are very grateful and would like to wish you and your family the very best of this Holiday Season and on into 2012.
Just a couple of quick notes that might help you over the next two weeks:
Did you get a Public Mobile phone in your stocking this year? You can follow these steps on or after Dec. 24th to set up your phone and get talking!
If you received a Grab and Go phone, follow the instructions in the package. Grab and Go phones are identified by Grab and GO stickers on the packaging.
If you received a phone purchased at a store, but not yet activated:
- Insert and charge the battery for your new phone. Once fully charged, turn the phone on.
- Check your signal bars to be sure you are in the coverage area.
- Dial *228 and then press SEND (the green phone icon). The Max and 762, because they are Android Smartphones are slightly different, you should press the Android.
- Listen for a voice message confirming you are set up.
Our regular Call Centre hours have been adjusted with the holidays over the next two weeks. Here are the hours we will be open:
- Saturday December 24th: 9am – 6pm
- Sunday December 25th: Closed
- Monday December 26th: 9am – 5pm
- Tuesday December 27th – Friday December 30th: 9am – 9pm
- Saturday December 31st: 9am – 5pm
- Sunday January 1st: Closed
- Monday January 2nd: 9am – 9pm
Remember that you can make payments online or through our IVR system 24 hours a day, 7 days a week. Just visit PublicMobile.ca or call 1 877 999 5055 and follow the instructions.
Best wishes for the holidays, and for the New Year!
